Start from the problem, not the solution

A redesign, a new app or a bigger ad budget can be the right answer. They should never be the starting point. I would rather understand what is limiting performance before choosing the tool, even if that means advising against spending when the store is not ready to make it profitable.

Execute without intermediaries

The person who recommends an improvement is also the one who designs, builds and launches it. I can work in the Shopify theme, in Google Ads or Meta Ads, in GA4 tracking or in merchandising, which shortens timelines and avoids losing information along the way.

Leave the business in control

Anything that needs to change without a developer stays in the hands of the team: rates, content, collections. The distance-based shipping rates built for Meubles TOCO are a good example, with a grid the team edits themselves in Shopify. Read the full case.

Transfer the skills

Every engagement ends with a clear handover: what was done, why, and how the team can keep improving the store on its own. The goal is not to create dependency, but to leave behind a stronger store and a stronger team.

Measure what really matters

A ROAS or a conversion rate on its own is not enough to judge a decision. I look at the real effect on sales, margin, new customers and profitability, separating what is a cause from what is merely a correlation.

To see this method applied to a store that is already selling but has plateaued, I have detailed the 17 growth blockers I examine most often. The three offers that follow from it (audit, audit + implementation, custom projects) are presented on the Services page.